Covid 19 response Updated
Temporary variation of Terms in response to Covid 19
We are in the middle of an unprecedented event which is affecting the entire
world in every way. It is such a terrible thing to have waited for your perfect day only for it to be snatched away. We understand the need to be flexible in these testing times but also need to
preserve our business so that we are still around to deliver on our promises to all of our couples.
We want to do as much as
possible to help our couples and also protect ourselves and livelihoods. We do care about you and your special day but we can not afford as a business to lose a year of work.
We have tried to be flexible and
create a win/win situation as best we can.
Here's what we will
If you have wedding insurance, please cancel. We will support your claim and provide you with everything you need. We will
also give you priority when rebooking alongside a 20% discounted rate.
If you are
uninsured, we will offer any couple the opportunity to move their wedding for free.
We will ask you to pay 50% of your balance when it would have become due if
you can.This will help with our cash flow in these difficult times but you are under no obligation to do so.
We will take on no more work for 2020 other than those consultations prior
We will allow twelve months
from your original date for you to reschedule subject to availability.
In the event that we do not have your new date free, please contact your
wedding insurance provider to check that you are covered as we would need to charge the sum due at the time of postponement. Please check the sliding scale in your original contract.
We can provide you with a list of dates available on a first come first served
Please read your original Terms and Conditions.
Deposits are non refundable. If you choose to cancel, our cancelation charges
Finally your original Terms are
still in place. If you wish to reschedule, please do this as soon as possible so that we can secure your date.